O nas

Pogosta vprašanja (FAQS)
V: Kako hitro bom opazila rezultate, ko za?nem uporabljati Dermalogica izdelke?
O: Nekateri rezultate opazijo takoj po prvem nanosu, vsi pa se strinjajo, da je ob?utek na koži takoj druga?en. Koža je o?iš?ena, gladka, navlažena in že na videz malo bolj zdrava.

?e obravnavamo kožo z dolgotrajnejšimi težavami, kot so na primer staranje kože, akne ali hiperpigmentacija zaradi hormonskih sprememb oziroma son?nih žarkov, pa rezultati ne bodo vidni takoj. Vsekakor se zdravje kože izboljša in izboljšuje s ?asom, sploh ?e popolnoma sledite navodilom svojega izbranega lepotnega terapevta za kožo in uporabljate po sistemu Face Mapping® predpisane izdelke v priporo?eni dnevni rutini.
V: Kakšne so dolgoro?ne koristi uporabe Dermalogica izdelkov?
O: ?isto enostavno – zdrava koža. Dermalogica uporablja sestavine, ki so namenjene ohranjanju kože v njenem najboljšem stanju – ne le za hitro prekrivanje dejanskih težav. Da pa ne bo nesporazumov: prednost zdrave kože je predvsem v tem, da tudi dobro izgleda. ?e se držite svoje rutine in privedete kožo do najboljšega delovanja, lahko vaš lepotni terapevt za kožo vsako težavo, ki nastane kasneje, rešuje bolj u?inkovito in hitreje. Vedeti morate, da se potrebe kože s ?asom tudi spreminjajo.
V: Zakaj potrebujem strokovnega lepotnega terapevta za kožo?
O: Iz istega razloga kot zdravnika ali zobozdravnika: za boljše zdravje kože!

Koža je živ del vašega telesa oziroma vaš najve?ji organ, ki vas š?iti pred negativnimi vplivi iz okolja in seveda ekstremnimi temperaturami. Preko kože se iz telesa izlo?ajo strupi, hkrati pa se je koža sposobna neverjetno obnavljati po praskah, urezninah in poškodbah. Vedno znova se obnavlja in nas š?iti. Enostavno povedano: koža zadržuje v telesu, kar je dobrega, in izlo?a, kar je slabega.

Vaša koža potrebuje pozornost strokovnjaka in prav to je naloga Dermalogica lepotnih terapevtov.

Pri Dermalogici usposabljamo in skrbimo za strokovno znanje ve? kot 75.000 strokovnih lepotnih terapevtov. Dermalogica lepotni terapevti imajo licenco za delo, saj so prestali naporna izobraževanja o zdravju kože in predpisovanju Dermalogica izdelkov in neg. To so ljudje, ki imajo odgovore na vaša najbolj pere?a vprašanja glede kože. Znajo poskrbeti za to, da boste na svoji koži doživeli prave in vidne rezultate. So najboljši v svojem poslu, njihova strast pa je skrb za vašo kožo.

Najlepša koža, kar jo lahko imate, se za?ne z njenim uravnovešenim delovanjem – to pa se za?ne z obiskom pri Dermalogica lepotnem terapevtu za kožo. Za?nite že zdaj uživati v svoji zdravi in sijo?i koži!
V: Za Dermalogico še nisem slišala, kako dolgo pa obstajate?
O: Zgodovina Dermalogice sega v leto 1983, ko je kozmeti?arka Jane Wurwand ustanovila Mednarodni inštitut za dermatologijo (The International Dermal Institute oziroma IDI), izobraževanje za kozmeti?arje in raziskovalni center. Njena dejavnost je spremenila odnos kozmeti?arjev do kože in v industrijo površinske lepote in lažnih magi?nih obljub vnesla dejanske rezultate. IDI ima sedaj že 37 izobraževalnih centrov v ZDA, Veliki Britaniji, na Irskem, v Kanadi, Avstraliji in Novi Zelandiji, ki skrbijo za izobraževanje 75.000 lepotnih terapevtov na leto. IDI ostaja tudi raziskovalni center za Dermalogico in je klju?en del razvoja izdelkov, testiranja in na?rtovanja izobraževanja. Jane je leta 1986 ustanovila tudi podjetje Dermalogica ter v lepotne tretmaje vnesla val rezultatov in izdelkov, ki ne vsebujejo nesmiselnih kremic in stvari, ki jih stranke morda želijo, a prav gotovo ne potrebujejo. Od prvega dne naprej naše formulacije dvigajo prah v kozmeti?ni industriji – ne le zaradi vrhunskih sestavin, temve? tudi zato, ker dolo?enih ne uporabljamo. Še danes Dermalogica dviguje standarde tako, da ne uporablja poceni kemikalij, kot so na primer mineralna olja, lanolin, SD alkohol, dodatne dišave in barvila – hkrati pa naša pakiranja ostajajo enostavna in nemote?a.
V: Vaši izdelki za ?iš?enje »ne vsebujejo mila«. In kako je lahko izdelek za ?iš?enje brez mila?
O: Mila so narejena na osnovi maš?ob in olj, ki reagirajo z lugom (natrijev hidroksid), da ustvarijo alkalno reakcijo ?iš?enja na koži, kar pa seveda poruši njeno zdravo pH ravnovesje. Trdne maš?obe, kot je kokosovo ali palmovo olje, pa tudi svinjska maš?oba, se obi?ajno uporabljajo v trdih milih zato, da le-ta ostanejo trda.

Vsi naši izdelki za ?iš?enje so brez mil in imajo uravnoteženo kislost, ki š?iti naravno zaš?ito pred izgubo vlažnosti na koži. Dermalogica izdelki za ?iš?enje so brez zgoraj naštetih maš?ob in olj, seveda pa ne vsebujejo sestavin živalskega izvora. Prav tako so brez dodanih dišav in barvil – vse vonjave, ki jih za?utite, so iz naravnih rastlinskih olj in izvle?kov, ki prinašajo koristi tudi za kožo samo.

Dermalogica ima v svojem portfelju deset razli?nih izdelkov za ?iš?enje, kar pomeni, da se zdravje vsakega tipa kože lahko za?ne že s ?iš?enjem.
V: Zakaj Dermalogica ne ustvari izdelkov za lase ali li?il?
O: Saj pravzaprav jih, le s stališ?a zdravja in koristi za kožo. Prvi in glavni cilj Dermalogice ostaja zdravo delovanje kože, saj verjamemo, da je skrb za zdravje kože pomembno tako, kot š?etkanje zob. ?e je koža zdrava, lahko tudi dobro izgleda!

S tem v mislih je Dermalogica ustvarila izdelke, ki izpolnjujejo potrebe vseh, ki v prvo vrsto pri negi kože postavljajo zdravje.

Naša podlaga za make-up Treatment Foundation je pravzaprav zadnji korak dnevne rutine za nego kože in za?etek nanašanja li?il na obraz. Podlaga je lahkotna in ne vsebuje olj, ustvarjena pa je na vodni osnovi, zato zagotavlja navlaženost in zaš?ito z antioksidanti ter pomaga delovanju kože, hkrati pa prekriva kot podlaga. Naravni barvni pigmenti namesto umetnih zagotavljajo odli?no prekrivanje.

Med drugimi našimi izdelki pa lahko najdete tudi linijo Daily Groomers, med katerimi naj posebej izpostavimo šampon Shine Therapy in balzam Silk Finish. Gre za dva nežna izdelka, ki ju lahko uporabljate prav vsak dan, saj na lasiš?e in lase delujeta terapevtsko. Shine Therapy šampon vsebuje ?istilne izvle?ke, ki stimulirajo lasiš?e in hkrati odstranjujejo odve?ne maš?obe in ne?isto?e – za ?udovito ?iste in posko?ne lase z neustavljivim leskom. Silk Finish balzam za lase lasiš?e nahrani, lasje pa so po uporabi neverjetno sijo?i in popolnoma obvladljivi.
V: Kje se proizvajajo izdelki Dermalogica?
O: Ponosno lahko zapišemo, da se vsi naši izdelki proizvajajo v Južni Kaliforniji. Ker imamo proizvodne prostore tako blizu uprave in pisarn, lahko poskrbimo za vrhunsko kakovost in nadzor, prav tako pa s tem zaposlujemo lokalne prebivalce. Izdelki Dermalogica so narejeni v Južni Kaliforniji, prodajamo pa jih v ve? kot 80 držav sveta.
V: Ali Dermalogica preizkuša na živalih?
O: Nikoli nismo in nikoli ne bomo testirali na živalih.
V: Kaj pa Dermalogica stori za družbo?
O: Kot se trudimo pri Dermalogici poskrbeti, da imajo naši lepotni terapevti najvišji nivo znanja, tako se trudimo tudi, da družbi veliko vra?amo. Januarja 2011 je Dermalogica postavila FITE – Financial Independence for Women through Entrepreneurship – ki namerava vsaj 25.000 ženskam po svetu posoditi sredstva za zagon lastnega podjetja. V sodelovanju s Kiva.org je FITE prva spletna stran, kjer lahko oddate mikro-posojilo izklju?no ženskam v ZDA in 56 državah po svetu. Tovrstno mikro-financiranje se je prvi? pojavilo prav med ljudmi, ki to potrebujejo, tam, kjer to potrebujejo – na spletu in na samih lokacijah.

?eprav je FITE ve? kot filantropskega zna?aja, pa je tudi Dermalogica Fondacija neverjeten uspeh za finan?no samostojnost žensk in otrok že vse od leta 1999, saj spodbuja lokalno rast malih podjetij, ki jih vodijo ženske. Teh organizacij ne podpirajo druge, ve?je korporacije, zato so še toliko bolj pomembne, saj spodbujajo ženske k finan?ni neodvisnosti. Dermalogica podpira tudi izobraževanje, materiale in vse potrebno zato, da lahko otroci in ženske postanejo finan?no neodvisni od moških. Dermalogica Fondacijo v celoti financiramo iz prodaje Dermalogica izdelkov.

Ve? o naši dobrodelnih programih lahko izveste tukaj: Dermalogica Fodacija.
V: Je podjetje Dermalogica v zasebni lasti?
O: Seveda, Dermalogica je podjetje v zasebni lasti, sedež je v Carsonu v Kaliforniji, ima pa tudi predstavništva v ve? kot 50 državah po svetu. Svoboda odlo?anja, ker nimamo druge uprave ali investitorjev, nam omogo?a, da ostajamo zvesti svoji pravi viziji – zdravi koži, ter delujemo v smeri spodbujanja podjetništva, ustvarjalnosti in strasti, ko lepotnim terapevtom in njihovim strankam zagotavljamo izdelke, izobraževanja in orodja za lepo in zdravo kožo.
V: Zakaj lahko Dermalogica izdelke kupim le v kozmeti?nih salonih in pri lepotnih terapevtih za kožo?
O: Izdelki Dermalogica so oblikovani tako, da najbolje u?inkujejo, ?e vam jih predpiše specializirani Dermalogica lepotni terapevt s pomo?jo analize kože Face Mapping®. Face Mapping® analiza je sistem za preiskavo kože centimeter za centimetrom, saj le tako lahko dolo?imo ustrezno nego in izdelke, ki bodo zagotavljali prave rezultate. Brez pomo?i Dermalogica lepotnega terapevta za kožo bi kaj hitro izbrali neustrezne izdelke, kar pa seveda ne bi vodilo k vašemu cilju – zdravi koži.

Dermalogica trdno stoji za u?inkovitostjo izdelkov, ki jih prodajamo, ?e vam jih ustrezno predlaga lepotni terapevt. Zgodi se lahko namre? tudi, da pri nepooblaš?enih prodajalcih in na spletnih straneh kupite prete?ene izdelke, ponaredke ali enostavno napa?ne za svojo kožo. To pa pomeni, da Dermalogica ne more odgovarjati za njihovo ustreznost ali pristnost.
V: Kaj naj naredim, ?e sumim, da nekdo nepooblaš?eno prodaja Dermalogica izdelke?
O: Dermalogica se odlo?no upira nepooblaš?eni prodaji, zato vas lepo prosimo, da v primeru, ?e sumite, da nekdo (posameznik ali salon) prodaja naše izdelke nepooblaš?eno, tega ne izpostavljate pred njimi, temve? to sporo?ite kar nam preko našega kontaktnega obrazca: pišite nam. Za pomo? vam bomo resni?no hvaležni, saj tako ne le š?itimo ugled svoje blagovne znamke, temve? zagotavljamo strankam zdravo kožo s pravimi izdelki.
V: Kako pa lahko postanem pooblaš?eni sodelavec Dermalogice?
O: ?e vas zanima sodelovanje v obliki Dermalogica lepotnega terapevta, se nam lahko kozmeti?arji in saloni z ustrezno izobrazbo in dovoljenji javite kar preko našega odprtega obrazca.
V: Ali kozmeti?ne izdelke Dermalogica lahko kupim preko interneta?
Spletno mesto dermalogica.si je uradna spletna predstavitev blagovne znamke Dermalogica in trenutno ne nudi možnosti spletnega nakupa. Dermale d.o.o. ne jam?i za avtenti?nost tistih kozmeti?nih izdelkov Dermalogica, ki so kupljeni pri razli?nih internetnih posrednikih, kajti beležimo porast števila neavtoriziranih in nelegalnih spletnih trgovin, ki prodajajo ponaredke. Internetna prodaja negovalnih izdelkov Dermalogica preko spletnih strani slovenskih podjetij NI dovoljena in zanjo NI pravne podlage.Company FAQS
Q: How soon will I start seeing results from using Dermalogica products?
A: Some people see results the first time they use the products, and everyone tells us that their skin feels different straight away. The skin feels, clean, smooth, hydrated, and reflects a new level of health that”s visibly noticeable.
If the skin has more advanced long-term needs, such as treatment of skin aging, acne or hyperpigmentation caused by hormonal fluctuations or sun damage, results may not be immediately visible; however, skin health will continue to improve as you follow the advice of your professional skin therapist, your Face Mapping® zone-by-zone prescription and your home care regimen.
Q: What are the long-term benefits of using Dermalogica products?
A: Plain and simple – healthy skin. Dermalogica uses ingredients designed to help keep skin at an optimal level of fitness – not just cover up with cosmetic results. But don”t get us wrong: a benefit of healthy skin is skin that looks its best! In addition, when skin is at an optimal level of fitness, your professional skin therapist can more effectively address issues that may arise from time to time, as your skin”s needs are constantly changing.
Q: Why do I need a professional skin therapist?
A: For the same reason doctor and dentist check-ups are necessary: for better health!
Skin is a living part of your body (your largest organ, in fact), that defends against environmental assaults and extreme temperatures. It helps eliminate toxins from the body. It heals from cuts, abrasions and scratches like a champ. It”s continually renewing and protecting. Simply put, skin keeps the bad stuff out and the good stuff in.
So why do you dote more on your hair and nails – two items on your body that aren”t actually living? Your skin needs personal attention from a professional – and that professional is a Dermalogica professional skin therapist.
At Dermalogica, we train more than 75,000 professional skin therapists a year. Dermalogica professional skin therapists are licensed, intensely educated skin health experts trained to prescribe Dermalogica products and deliver Dermalogica professional skin treatments. They have the answers to your most pressing skin care concerns. They know how to deliver real, visible results. They”re the best in the business, and have a real passion for taking care of your skin.
Your best-looking skin starts with healthy skin, and healthy skin starts with a Dermalogica professional skin therapist. Start living your healthiest skin!
Q: I have just heard of Dermalogica — how long have you been around?
A: Dermalogica”s story starts in 1983, when skin therapist Jane Wurwand founded The International Dermal Institute, a postgraduate training and research facility designed to bring a new era of professionalism and results to an industry that had become obsessed with pampering, shallow beauty and miracle claims. The International Dermal Institute now 37 training centers in the United States, United Kingdom, Ireland, Canada, Germany, Australia and New Zealand and trains over 75,000 skin therapists every year. IDI also continues to serve as the research arm of Dermalogica, and is a critical component of our product development, product testing and education curriculum. Jane then founded Dermalogica in 1986 to bring a new generation of skin therapists the type of results-oriented, no-nonsense products that their clients demanded. From day one, our formulas raised eyebrows in the industry – not only for the cutting-edge ingredients we used, but also for common ones we omitted. To this day, Dermalogica products shun the industry norm of using cheap chemicals like Mineral Oil, Lanolin, S.D. Alcohol, artificial fragrances and colors – and our packaging has remained simple and sustainable.
Q: Your cleansers are “soap-free.” Why, and how can a cleanser be “soap-free?”
A: Soaps are made from fats and oils that react with lye (sodium hydroxide) to create an alkaline stripping action on the skin, resulting in an upset of the skin”s pH balance. Solid fats such as coconut oil, palm oil, tallow (rendered beef fat), or lard (rendered pork fat), are used to form bars of soap that stay hard.
All of our Cleansers are soap-free and acid-balanced to protect the skin”s natural moisture barrier. Dermalogica Cleansers are free of the types of fats and oils listed above, and contain no animal products. Our cleansers are also free of artificial colors and fragrances. Any scent that comes from our cleansers comes from natural essential oils and extracts that benefit skin health.
Dermalogica offers ten face cleansing options an amazing body cleanser: meaning optimizing skin health and taking care of skin”s specific needs is just a wash away.
Q: Why doesn”t Dermalogica formulate make-up or hair products?
A: Actually, we do, just from a skin health perspective! Dermalogica”s number one focus is the health of skin – and we believe that taking good care of skin is just as important to your daily routine as brushing your teeth! We also know when skin healthy, it looks its best.
With that in mind, Dermalogica has created products to meet the needs of those who want skin and hair care products that function first and foremost for the health of skin.
Our Treatment Foundation is what we like to call your last step in skin care and your first step in make-up! It”s lightweight, oil-free, water-based, and moisturizes, provides antioxidant defense, and helps condition skin while functioning as a foundation. Natural color pigments, not artificial colors, provide flawless coverage.
And from our Daily Groomers line of products are Shine Therapy Shampoo and Silk Finish Conditioner, two gentle, daily use, therapeutic products for hair and scalp health. Shine Therapy Shampoo contains clarifying extracts that purify and help stimulate the scalp while removing excess oils and debris for super-clean hair with amazing lift and bounce. Silk Finish Conditioner helps condition the scalp while nourishing hair, giving it brilliant shine and manageability.
Q: Where are Dermalogica products made?
A: We are proud to make all our products in Southern California: Having our manufacturing facilities so close to our headquarters allows us to maintain a superior quality standard and level of oversight, and also support the local economy. Made in Southern California, Dermalogica is sold in over 80 countries around the world.
Q: Does Dermalogica test on animals?
A: We have never, and will never, conduct animal testing.
Q: What are Dermalogica”s philanthropic efforts?
A:
Just as Dermalogica works every day to help skin care professionals reach their highest level of success, the tribe also plays an active role in giving back to the community. In January 2011, Dermalogica launches FITE – Financial Independence for Women through Entrepreneurship – which aims to help a minimum of 25,000 women around the world to start or grow a business. In partnership with Kiva.org, FITE is the first microlending Web site that solely focuses on women entrepreneurs in the United States and 56 countries worldwide. This is the first time that microfinance is being extended to consumers and meeting them where they are – online and in-stores.
Although FITE is the brand”s overarching philanthropic endeavor, the Dermalogica Foundation has championed financial independence for women by providing support to local, grass-roots organizations that benefit women and children in need since 1999. All of these organizations, which are non-denominational and are not supported by any other major source of funding, work to improve the lives of women and children through a hand-up, not a hand out. Dermalogica”s support fosters better education, training, materials and services to help women and children achieve financial independence. Dermalogica Foundation is funded through profits from Dermalogica product sales.
To find out more about some of our active partnerships, please click here to read more about the Dermalogica Foundation.
Q: Is Dermalogica privately owned?
A: Yes, Dermalogica is a privately-owned company with headquarters in Carson, California and offices in over 50 countries around the world. Our freedom from parent companies and investors has allowed us to stay true to our mission of skin fitness, and operate in a way that fosters entrepreneurship, creativity and passion in delivering our professional skin therapists and their clients the products, education and tools to deliver their healthiest skin ever.
Q: Why should I only buy Dermalogica products from an authorized skin treatment center, medispa, salon or spa?
A: Dermalogica products are designed to be most efficacious when prescribed by a Dermalogica professional skin therapist extensively trained in Face Mapping® skin analysis. Face Mapping® analysis is the process of analyzing your skin, zone-by-zone, to diagnose your skin condition and prescribe subsequent products for results. Without the assistance of a Dermalogica professional skin therapist, you may select the wrong products for your skin, and fail to reach your desired skin health results.
Dermalogica stands behind the efficacy of every product we sell, if you have purchased it from an authorized location. Unauthorized locations, including many internet selling sites, may sell counterfeit and outdated products, and should be avoided as we do not guarantee their authenticity.
Q: What can I do if I suspect an unauthorized account is selling Dermalogica products?
A: Dermalogica takes an active stand against product diversion. If you suspect an unauthorized skin treatment center, medispa, salon or spa is retailing Dermalogica products, do not confront anyone within the business. Do your part by letting us know on our contact us page. We greatly appreciate your help in taking a proactive stand against those not authorized to retail Dermalogica products.
Q: How can I become an authorized Dermalogica account?
A: Certified professionals interested in more information about carrying the Dermalogica skin care system should fill out the open an account form.

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